Submit the request
Send the route, timing, cargo, stops, deadline, and contact details. No payment is collected and dispatch is not confirmed.
HHA COURIER SERVICESBOOKING + PAYMENT PROCESS
Review first. Payment second. Dispatch after confirmation.
HHA uses a controlled payment process so customers receive the right price and HHA does not dispatch an unapproved or unpaid job.
HHA reviews the job
HHA confirms route fit, Transit Connect or advance subcontracted Sprinter capacity, availability, handling, and final pricing.
Approve the quote
Review the itemized price, payment requirement, service terms, and delivery window before authorizing service.
Pay securely with Stripe
Approved advance bookings may use a $25 deposit credited to the total. New one-time, Rush, STAT, after-hours, and paid-pilot work requires full payment before dispatch.
Dispatch and track
Once the required payment or approved business terms are verified, HHA marks the delivery dispatch-ready and provides updates.
Receive POD and final receipt
Delivery may include recipient name, signature, photo, timestamps, and approved final charges for waits, tolls, parking, returns, or added stops.
PAYMENT RULES
Payment depends on the relationship and urgency.
- ✓ New one-time customer: full payment after quote approval and before dispatch
- ✓ Rush / STAT / after-hours: full payment before dispatch
- ✓ Advance booking: $25 deposit when required, credited to the total
- ✓ Paid route pilot: full payment before the pilot
- ✓ Approved recurring account: weekly invoice due upon receipt or approved Net-15
- ✓ Net-30: established corporate or government accounts only
PAYMENT OPTION
Paying by Check
Checks should be made payable to Hart Holdings ATL LLC.
Mail checks to:
Hart Holdings ATL LLC4045 Five Forks Trickum Road
Ste B9 PMB 248
Lilburn, GA 30047
For local clients, check pickup may also be arranged when available.
Business checks must be approved by HHA before service. Payment is considered received after the check clears.